After I purchase, do you send me a CD of training materials and videos?
No we do not send any course materials out. All of our content and exam taking process is online. All of our course material is copywritten and cannot be used without the express consent and permission of www.HealthSafetySchool.ca
Can I pause my course, and come back to it later?
Yes, all course media can be paused at any time and viewed as many times as necessary prior to taking exam. Only once exam is accessed are videos, PDFs and other training material inaccessible.
How do I get help with the site?
You can obtain help by using the Support Desk link and sending a support request to us detailing the nature of assistance required
How do I print my certificate?
Your certificates are automatically issued to your account as secure PDF documents upon successful completion of courses, as well as emailed to you. To view certificates within your account click on the Certificates tab in the menu to view a listing of certificates currently issued to your account. If you are having technical issues printing off your certificate, ensure you have the latest version of adobe acrobat reader installed. If you are still having issues, try printing your certificate from another computer. If you still have problems please contact support@HealthSafetySchool.ca
How do I take my training?
Training must always be taken from a personal account. Log in to your personal account and click on the Active courses section. Click on the applicable course and proceed through the modules and exams. If you do not have any courses available, consult your training administrator or ensure that you have purchased the appropriate courses.
Is this course valid?
All of our course materials are created by Certified Health and Safety Consultants and are updated regularly to ensure the compliance of our clients.
What happens if I forget my username or password?
If you cannot remember your password, click on the "Forgot Password" link and enter your email address. Your password will be resent.
If you forget your username please contact support@HealthSafetySchool.ca
Why doesn't my login work?
Username's and passwords are case sensitive. Ensure that you are logging in to the correct section for example Trainee, Corporate or Affiliate sections with the correct credentials.
If you have forgotten your password, click the forgot my password link and enter your email address. Password will be resent to your address.
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